In this training you will learn by means of practical exercises what Teams can do for your organisation and who you can use it effectively.

Introduction

• What are Microsoft 365 and Teams?
• How is Teams an addition to your organization?
• Start and discover teams
• Understanding the organisation of teams and channels

Private conversations

• Adjust your availability
• Start a one-on-one conversation
• Audio and video calling
• Make phone calls (if this feature is available)
• Add extra people to a conversation
• Manage contacts

Group Conversations

• When to use group chats or channel conversations?
• How to properly start a conversation and respond to a conversation in a channel
• Join a channel conversation
• Get someone else's attention via "@-mention"
• Netiquette; keep a channel uncluttered
• Do's and Don'ts

Meetings

• Scheduling meetings
• Accept meetings
• Teams and your Outlook calendar

Finding conversations

• Enter a search query
• Refine a search

Collaborate on files

• Share files with a person
• Collaborate in a file
• Share files with a team
• Start a conversation about a file
• Using the "Files" tab and SharePoint
• Retrieving files