Customer-oriented calling
Assertiveness: how do you stand up for yourself in a pleasant way? - EN
Tailor-made training
We also offer all our courses tailored to your organization.

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Commercial training for non-commercial people
Communicating in team with ‘Teams’
Communication skills for IT collaborators
Countering aggressive behaviour
Dealing professionally with dissatisfaction
Efficient and targeted meetings
Giving bad news
How to manage and avoid conflict and dissatisfaction
Stronger communication = better results (telephony)
Communicating successfully with customers and colleagues
Professional presentation techniques
Using social media professionally
Tailor-made training
Each organization is unique in its identity, and no co-worker is the same. That's why we at Learnia offer our clients tailor-made courses as well.

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